Shipping Policy

Our shipping prices are flat rate $9 for standard shipping and $13 for express shipping. All our items are sent via registered post to ensure the best chance of delivery. All items are dispatched within 3 business days regardless of whether standard or express shipping is selected.

Please note Mint Baby is located in regional WA and shipping time frames will vary depending on your location from us. 

Our standard delivery can take between 7-14 business days to arrive at your location from the day it is dispatched. If you are needing an items sooner, please select express shipping (please not express shipping is not an overnight service and can take 2-3 business days).

Once your order leaves our hands it becomes out of our control when it will arrive and if the package goes missing. We endeavour to provide excellent customer support where we can. In the case of missing parcels the customer must open an investigation with Australia post to start the process of finding the parcel or starting the steps to a refund. This is something as a business we are unable to do. Once an investigation as been lodged and an outcome reached by Aus post we can then arrange a refund or replacement. 

If you have any concerns about your order please feel free to contact me via email or our Facebook page, details can be found in the Contact Us section.